Refund Policy

1. Overview

Last updated: October 8, 2026

Manga Insyte offers a free tier and optional paid Pro plans. This Refund Policy explains how refunds and cancellations work for Pro purchases made in the iPhone and iPad app (Section 8) and on our website (Sections 2 to 7). Pro is currently sold only in the app; the website sections apply once Pro is sold there again.

Website payments are processed by our payment provider, Paddle, which acts as the merchant of record for checkout, tax, and refund processing.

2. Plans covered

• Pro Monthly — recurring subscription billed every month
• Pro Yearly — recurring subscription billed once per year
• Founding Collector — one-time purchase for Pro with no renewal (limited launch offer)

3. 7-day refund window

If you are not satisfied with Pro, you may request a full refund within 7 days of your initial purchase or most recent renewal charge, whichever applies.

• Pro Monthly: refund available within 7 days of the charge you are disputing
• Pro Yearly: refund available within 7 days of the yearly charge
• Founding Collector: refund available within 7 days of the one-time purchase

After the 7-day window, subscription fees are generally non-refundable, except where required by law.

4. Cancellations

You may cancel a Pro Monthly or Pro Yearly subscription bought on the website at any time from your account billing settings on mangainsyte.com. After cancellation, you keep Pro access until the end of the current billing period. Cancellation stops future charges; it is not the same as a refund for the current period unless you qualify under Section 3.

Founding Collector purchases do not renew and do not need to be cancelled.

5. How to request a refund

Email support@mangainsyte.com from the email address on your Manga Insyte account and include:

• Your account email
• The plan purchased (Monthly, Yearly, or Founding Collector)
• The date of purchase
• A brief reason for the request

Approved refunds are issued to the original payment method. Processing times depend on your bank or card issuer and may take several business days.

6. Exceptions

We may decline refund requests when:

• The request is made outside the 7-day refund window
• The purchase was made in violation of our Terms of Service
• There is evidence of abuse, fraud, or repeated refund requests
• A chargeback has already been filed for the same transaction

7. Chargebacks

Please contact us before filing a chargeback so we can help resolve billing issues directly. Unwarranted chargebacks may result in account suspension.

8. Purchases made in the app (App Store)

Subscriptions and the Founding Collector purchase made in the iPhone or iPad app are sold and billed by Apple. We can't issue refunds for them; request one from Apple at reportaproblem.apple.com. Cancel an App Store subscription in Settings › your name › Subscriptions on your iPhone or iPad. Sections 3 to 7 don't apply to App Store purchases.

9. Regional rights

Nothing in this policy limits any mandatory consumer rights you may have under applicable law in your country or region.

10. Changes

We may update this Refund Policy from time to time. The version posted on this page is the one that applies at the time of your request.

11. Contact

Questions about refunds or billing can be sent to support@mangainsyte.com.

Questions? Visit our contact page.